Introduction
Welcome to samtoys.lk. These Terms & Conditions govern your use of our website and services. By accessing or using our site, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website.
Definitions
- “We,” “us,” “our” refers to samtoys.lk.
- “You,” “your” refers to the user or customer accessing our website.
- “Website” refers to samtoys.lk.
Use of the Website
- Eligibility: You must be at least 18 years old or have the permission of a parent or guardian to use our website.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account information and password. Any activities under your account are your responsibility.
- Prohibited Conduct: You agree not to engage in any activities that may harm our website, violate laws, or infringe on the rights of others.
Products and Services
- Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not guarantee that the descriptions are complete, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.
- Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice.
- Order Acceptance: We reserve the right to refuse or cancel any order at our discretion. If your order is canceled, you will be notified and refunded any payments made.
Payment
- Payment Methods: We accept various payment methods, including credit/debit cards, online bank transfers, and cash on delivery (where applicable). You agree to provide accurate payment information and authorize us to charge your chosen payment method.
- Payment Security: All transactions on samtoys.lk are processed securely using industry-standard encryption. We do not store your payment information.
Shipping and Delivery
- Shipping Policy: We ship products to all cities. Shipping times may vary depending on your location. Any shipping delays will be communicated to you as soon as possible.
- Delivery: We are not responsible for delays caused by shipping carriers or any other unforeseen circumstances. You are responsible for providing accurate shipping information.
- Risk of Loss: All items purchased from samtoys.lk are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon delivery to the carrier.
Returns and Refunds
- Return Policy: We accept returns within 7 days of delivery for most products in their original condition and packaging. To initiate a return, please contact our customer service.
- Refund Policy: Refunds will be processed within 14 days of receiving the returned product. Refunds will be issued to the original payment method used during the purchase.
- Non-Returnable Items: Certain items, such as personalized products or opened packages, may not be eligible for return. Please review the specific return policy for more details.
Intellectual Property
- Ownership: All content on samtoys.lk, including but not limited to text, graphics, logos, images, and software, is the property of samtoys.lk or its content suppliers and is protected by intellectual property laws.
- Use of Content: You may not reproduce, distribute, modify, or create derivative works of any content from our website without our prior written consent.
Limitation of Liability
- Disclaimer of Warranties: samtoys.lk provides its products and services “as is” and “as available,” without any warranties of any kind, either express or implied. We do not warrant that our website will be error-free, secure, or uninterrupted.
- Limitation of Liability: To the fullest extent permitted by law, samtoys.lk shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or products.
Indemnification
- You agree to indemnify, defend, and hold harmless samtoys.lk, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our website or violation of these Terms & Conditions
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of The Democratic Socialist Republic of Sri Lanka, without regard to its conflict of law principles. Any disputes arising under these terms shall be resolved in the courts of People’s Republic of China,.
Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page, and the effective date will be updated. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.
Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
samtoys.lk
Email: support@samtoys[dot]lk