Introduction
Welcome to samtoys.lk. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and purchase our products
Information We Collect
When you create an account, place an order, or contact us through our website, we may collect the following personal information
- Name
- Email Address
- Phone number
- Shipping & billing address
- Payment Information (including credit/debit card details)
- Account Username and Password
We also collect non-personal information that does not identify you personally, such as:
- IP Address
- Browser Type and Version
- Pages Visited on Our Website
- Referring/Exit Pages
- Date and Time of Visits
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders and provide customer support
- Send you promotional offers, newsletters, and updates (you may opt-out at any time)
- Improve our website, products, and services
- Analyze website usage and trends
- Comply with legal obligations and protect against fraudulent activities
Cookies and Tracking Technologies
samtoys.lk uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and provide a more personalized experience.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties, including:
- Payment processors to complete transactions
- Shipping companies to deliver your orders
- Service providers who assist us in operating our website and providing our services
- Legal authorities if required by law or to protect our rights
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and review the personal information we hold about you
- Request corrections to any inaccurate or incomplete information
- Request the deletion of your personal data (subject to legal obligations)
- Opt-out of marketing communications
- Withdraw consent for the processing of your data
To exercise these rights, please contact us at support@samtoys[dot]lk
Children’s Privacy
samtoys.lk is committed to protecting the privacy of children. Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or other factors. We will notify you of any significant changes by posting the updated policy on our website with the effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
samtoys.lk
Email: support@samtoys[dot]lk
This Privacy Policy was last updated on 09/08/2024